As a Knowledge Management Specialist at Goodyear Tire & Rubber Company, Jim performs Knowledge Sweeps, manages external literature subscriptions for the online Research Information Center, and provides Knowledge Management training for Goodyear associates within the Global Technology and Innovation function. Prior to working for the Goodyear, Jim provided research support for other manufacturing companies, such as Detroit Diesel and Sterling Truck within the DaimlerChrysler Truck Group, Navistar International, and Ford Motor Company. Jim's educational background includes Hiram College and graduate work at both the University of Houston and the University of Michigan.